Moment

Returns & Exchanges

Need to start a return, exchange it for something different, or check the status on an existing return? You're in the right place.

GO TO RETURNS PORTAL

How Returns Work

An image without an alt, whoops

Start a return and send us back your gear (1 day).

An image without an alt, whoops

We receive and inspect your return (5-7 business days after delivery).

An image without an alt, whoops

Receive your refund via store credit (20% bonus), or to your original payment method.

Return Policy

  • Returns are accepted with 60 days of the delivery window
  • Items must be in new, unused condition with all original packaging/accessories
  • Non returnable items like digital downloads, gift cards, open box items, shipping insurance, and clearance items are not eligible for return
  • Exchanges are available for US customers only.
  • Returns may be subject to a return shipping fee.
  • Third party products require a 15% Restocking Fee

Returns FAQ